Privacy Policy

Indo Yachts ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect information when you use our website, services, or communicate with us about yacht charter inquiries.

By using our services, you acknowledge that you have read and understood this policy.

Information You Provide

We collect information that you voluntarily provide to us, including:

• Contact information (name, email address, phone number)
• Charter inquiry details (travel dates, destinations, guest count, preferences)
• Communication records between you and our team
• Payment and billing information (processed securely through third-party providers)
• Special requests (dietary requirements, accessibility needs, celebration details)

Information Collected Automatically

When you visit our website, we may automatically collect:

• Device and browser information
• IP address and general location data
• Pages visited and time spent on our website
• Referring website or source

We use the information we collect to:

• Process and fulfill your charter inquiries and bookings
• Communicate with you about your trip, including confirmations and updates
• Provide personalized recommendations based on your preferences
• Send relevant updates about our fleet, destinations, and services (with your consent)
• Improve our website and services
• Comply with legal obligations

We may share your information with:

• Yacht owners and crew: to facilitate your charter experience
• Service providers: including travel agents, ground transportation, and hospitality partners necessary for your trip
• Payment processors: to securely process transactions
• Legal authorities: when required by law or to protect our rights

We do not sell your personal information to third parties for marketing purposes.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Charter-related records are typically retained for seven years.

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Request data portability

To exercise these rights, please contact us using the information below.

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand how visitors reach our site. You can control cookie preferences through your browser settings.

Your information may be transferred to and processed in countries other than your country of residence, including the United States and Indonesia. We ensure appropriate safeguards are in place for such transfers.